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ProSeries Support

Knowledge Base- Search Results

1.kb1010118We cannot guarantee that ProSeries products/solutions will function properly on operating systems, software, and hardware we do not support. ProSeries Technical Support will not be able... What are the system requirements for ProSeries 2008?
2.kb1050708When creating asset names in Fixed Asset Manager the object is to make each asset name unique.  If the asset name is not unique it is difficult... Fixed Asset Manager Asset Descriptions Must Be Unique to be Exported and Imported in Pro series
3.kb1023876DRM error code 2-0 405-0 Licensing 2003 on Vista Install termser.exe from: x:\ pro03\ 32bit\ support\ (where X:\ is your CD Drive) Note: there will be no report of completion after... DRM error code 2-0 405-0 Licensing 2003 on Vista
4.kb1003945The U.S. House of Representatives voted in strong bipartisan support for the Senate Amendment to H.R. 5140, the Economic Stimulus Act of 2008. The President has since signed the bill into law. Businesses... Economic Stimulus Act of 2008
5.kb1045192Live Seminars   You will receive an email with a link to a survey for the session you attended.   Webinars   Surveys will be presented at the conclusion of the webinar.   Online Courses   A... Providing Your Feedback on a Training Session
6.kb1033633E-File Status Shows "Received at Intuit" After the Return Was Already Accepted   To update the e-file status please follow these steps: 1) Go to the EF Center... E-File Status Shows "Received at Intuit" After the Return Was Already Accepted
7.kb1018057Where is the ProSeries Network Installation Guide for tax year 2009? New for Tax Year 2009, the ProSeries Network Installation Guide will no longer be printed and shipped with CDs. The... ProSeries Network Installation Guide for Tax Year 2009
8.kb1017788Do I need to purchase Intuit Document eSort and Intuit Online Document Exchange separately? We recently began communicating two new soon-to-be-available... Intuit Document eSort and Intuit Online Document Exchange Must Be Purchased Separately
9.kb1060432When did the ProLine Tax Research product become available to ProSeries users? The Intuit ProLine Tax Research product became available to 2008 ProSeries and... When did the ProLine Tax Research product become available to ProSeries users?
10.kb1001345After updating ProSeries you may get the message "Cannot find Company file" when trying to export a QuickBooks company file or transfer an EasyACCT company file to a... QuickBooks or EasyACCT import error Message "Can not find Company File"
11.485019What if I've uninstalled one of these products and no longer use it? Do I still need the patch? As a precaution, we recommend that customers who have installed any of the above products... Important Security Update - Questions and Answers
12.kb1000372When attempting to e-mail a Client Checklist you receive the error message: "Unable to E-Mail Client: Firm E-Mail address is blank." Also, a comma displays inside a box... Error Message: "Unable to E-Mail Client: Firm E-Mail address is blank."
13.kb1001561The State Tax Information is not Appearing in my Client Letter The state tax information is not appearing in my client letter.   When printing your client letter for a California State return you may find that the state taxable income and... The State Tax Information is not Appearing in my Client Letter
14.kb1015086Session Timed Out Message when Logging into My Proseries Website Change the Internet Explorer Security Setting to Medium.   1) Open Internet Explorer. 2) From the Tools menu... Session Timed Out Message when Logging into My Proseries Website
15.kb1002479Can I determine if my computer meets the minimum system requirements before installing the ProSeries software?  To check your computer's configuration before installing the... Determining if Your Computer Meets the Minimum System Requirements
16.274014If the compensation reported on Form 1099-Misc is from self-employment, report this income on Schedule C, C-EZ or F, even if you do not have any business expenses.   ... Reporting Income from 1099-Misc So That Self-Employment Taxes Calculate
17.kb1060507The Intuit ProLine Tax Research, powered by BNA, tab does not appear after performing an update to the program from the Update menu -> Update Installed Products. The ProSeries... Tax Research Tab Does Not Appear After Updating ProSeries
18.kb1066955How to show an amount on line 68 of the 1040 that is not from one of the Forms listed on that line. Place the amount along with a description on line F in... How to show an amount on line 68 of the 1040 that is not from one of the listed Forms
19.kb1062950When browsing the Lacerte Website using Internet Explorer 8, the link for Chat Support is not working. To reach the Chat Support link; 1) Open... Chat Support Link Not Appearing on Lacerte Website if Using Internet Explorer 8
20.kb1066357Where can I indicate for a non-resident for the State of Ohio, Non-Ohio Income? 1) Go to the State of Ohio 2) Go to Form IT 2023, Page 2. 3) Go to the title "Nonbusiness Income", Column C titled "Non-Ohio... Non-Ohio Income Entry Field
21.kb1032954Attempting to transfer clients and the transfer clients option was greyed out. To activate the Transfer Clients Option ProSeries must have the correct previous year Client File Directory. 1) From the... Transfer Clients Option is Greyed Out
22.kb1042210How is the NOL Carryforward calculated? When NOL has been carried forward from a prior year, and there is a positive adjusted gross income in the current year, the NOL carryforward is used to reduce current year... Calculating NOL Carryforward
23.kb1000336When attempting to open a client file you receive the error message: "Cannot locate c:\ProWinxx\xxData\filename.xx file. Would you like to... Error Message: "Cannot locate c:\ProWinxx\xxData\filename.xx file. Would you like to browse?"
24.kb1066967A couple filed Married Filing Jointly one year and applied their overpayment of taxes to next year's tax return but divorced during the year. Next year's... Designating What Overpayment Amount Each Spouse Receives in Next Year's Income Tax
25.kb1035352How do I complete a fiscal year Michigan Business Tax (MBT) return in ProSeries for tax year 2008? A taxpayer with a fiscal year beginning in 2007 and ending in 2008... Michigan Business Tax, Completing a Fiscal Year Return for Tax Year 2008
 
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